Privacy Policy
Last updated: May 15, 2026
Foxx respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you use the Foxx mobile
application and related services.
Information We Collect
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Account Information:
Name, phone number, email address, and account credentials.
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Location Information:
Location data may be used to improve delivery matching, navigation, and order management features.
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Order Information:
Delivery addresses, order history, and transaction details.
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Device Information:
Device model, operating system, app version, and diagnostics data.
Application Permissions
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Location:
Used to support pickup, delivery, and route optimization features.
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Microphone:
Used to support voice input features inside the app.
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Speech Recognition:
Used to convert voice input into text.
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Push Notifications:
Used to send order updates, delivery notifications, and important service announcements.
How We Use Information
- Provide and improve delivery and order management services.
- Support communication between shops, customers, and delivery partners.
- Send notifications related to orders and account activities.
- Improve app stability, performance, and user experience.
- Prevent fraud, abuse, and unauthorized access.
Third-Party Services
Foxx may use trusted third-party services such as Firebase to support notifications, analytics, crash reporting, and
app performance monitoring.
Data Sharing
We do not sell users’ personal information.
Information may only be shared:
- With delivery partners to complete delivery services.
- With payment providers to process transactions.
- When required by law or legal authorities.
User Controls
Users may control app permissions such as location, microphone, and notifications directly through their device
settings.
Disabling certain permissions may affect some app features.
Data Security
We use industry-standard security measures to protect your information, including encrypted connections and secure
cloud infrastructure.
Account Deletion
Users may request account deletion by contacting our support team or through the account deletion feature provided
in the application.
Children’s Privacy
Foxx is not intended for children under the age of 4.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
- Email: support@foxx.vn
- Phone: +84 975 862 636
- Website: https://foxx.vn